At Beyond Defined, we specialize in made-to-order products, ensuring each piece is crafted with care and precision. Our shipping policy is designed to provide you with a seamless and efficient delivery experience.

ORDER PROCESS

• Made-to-Order: Since our products are made-to-order, processing times may vary. We strive to process and ship each order promptly.
• Pre-Order Products: Items available for pre-order may take longer to ship. You will receive an email notification once your order is shipped.

DELIVERY ESTIMATES

Please note that the estimated delivery times listed do not include the time taken for order processing. This is particularly relevant for our made-to-order products, where crafting times may vary.

Unforeseen Circumstances

• While Beyond Defined is committed to ensuring timely delivery, there are circumstances beyond our control, such as extreme weather conditions, service disruptions, and other unforeseen challenges, that may impact delivery times. Additionally, factors like increased eCommerce demand and potential Covid-related restrictions could occasionally extend shipping durations.

SHIPPING METHOD — ESTIMATED DELIVERY TIMES

United State Shipping

Free No-Rush Shipping: Up to10 business days. Available for orders over $85.

Economy Shipping: Up to 10 business days.

Standard Shipping: 3 to 4 business days.

Express Shipping: 2 business days.

* Above estimates apply to orders placed before 12pm (noon) US EST, we endeavor to process and potentially ship them the same day, although this cannot be guaranteed due to the made-to-order nature of our products.

* Free No-Rush Shipping available for orders over $85.

* Delivery times depend on the distance to the location.

* Delivery service is not available on Saturday, Sundays and major holidays.

International Shipping

• Express (tracked & insured): Delivery up to 10 business days.
• Note: International orders do not qualify for free shipping. Delivery times depend on distance and do not include order processing or customs clearance time. Tracking information will be provided.

SHIPPING FEES

• All shipping charges include handling, order processing, item selection, packaging, and transportation.
• Additional charges may apply. We will inform you within 2 business days if extra shipping charges are necessary.

Please note: In case of any issues such as 

• incorrect address
• incomplete payment information

there might be delays in processing your order. During high-volume periods, especially around holidays, processing times may extend up to 3 business days.

SHIPPING STATUS

• You will receive an email with tracking information as your order ships. If you haven't received this notification, please feel free to contact us for assistance.

We are committed to ensuring your satisfaction with every order. If you have any questions or concerns regarding your shipment, please do not hesitate to contact us. Thank you for choosing Beyond Defined for your jewelry needs.

*If you have more questions or need further information, we invite you to explore our Returns Policy and FAQ pages, where you'll find comprehensive answers and helpful guidance.